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Important information

Before you order or book services, we provide consumers with necessary, accessible, reliable, and timely information to make an informed choice, including details that enable informed choice. This is provided in accordance with the Law of Ukraine "On Consumer Rights Protection" (No. 1023-XII) ("Про захист прав споживачів").

If you place an order at a distance (for example, via our website form or booking) or outside our premises, we disclose consumer-identification details and the service terms needed to conclude the remote/off-premises arrangement. This disclosure is made in accordance with the Law of Ukraine "On Consumer Rights Protection" (No. 1023-XII) ("Про захист прав споживачів"), Article 13 (distance contracts) and Article 17 (off-premises and distance contract information).

For electronic commerce arrangements, we ensure direct, simple, and stable access on our site to the identity information required and the relevant consumer-facing contract/offer details, in accordance with the Law of Ukraine "On Electronic Commerce" (No. 675-VIII) ("Про електронну комерцію").

Consumer-facing information and the services are provided in Ukrainian, in line with the Law of Ukraine "On Ensuring the Functioning of the Ukrainian Language as the State Language" ("Про забезпечення функціонування української мови як державної"), Article 30.

If we process personal data collected on the landing page (for example, through forms or bookings), we do so on lawful grounds and with the privacy notice duties required for personal data processing, under the Law of Ukraine "On Protection of Personal Data" (No. 2297-VI) ("Про захист персональних даних").